FAQs
Welcome to our FAQ section!Â
At Fusion Life, we know you have questions — and we’re here to answer them. Whether you’re a first-timer or a returning guest, we want your experience to be smooth, exciting, and unforgettable.
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From ticketing to safety, artist line-ups to VIP access — this section is designed to give you all the clarity you need so you can focus on what really matters: having the time of your life at South Africa’s most electrifying fusion festival.
Event Details
What is the Fusion Life Chutney Festival?
The Chutney Fusion Festival is a spectacular celebration of music, culture, and entertainment, bringing together South Africa’s love for Chutney, Bollywood, and fusion beats in an unforgettable experience. For the first time on the same stage in South Africa, Raymond Ramnarine, Shivam Rajaram, and the Dil-E-Nadan band will deliver an electrifying performance, alongside top local artists, creating a one-of-a-kind festival atmosphere that blends dynamic dance energy with the comfort of a seated show.
- Immersive Atmosphere: Whether in the VIP or General Access seating sections or on the Golden Circle or General Dance Floor, attendees can experience the electric energy of the event while enjoying their preferred level of engagement.
- Versatile Appeal: Catering to a diverse audience, the event’s music and atmosphere are designed to appeal across different age groups and musical tastes, making it a celebration of South African culture and entertainment.
In essence, the Chutney Fusion Festival is more than an event; it's a celebration of music, dance, and community, created in response to the desire of South Africans for an innovative and engaging dance experience.
When and where will the event take place?

The Chutney Fusion Festival will take place at:
- Durban: Durban Exhibition Centre – 15 June 2025
- Johannesburg: Emperors Palace – 21 June 2025
Tickets
How can I purchase tickets for the event?

Tickets are available online through Ticketpro and VIP tickets can be purchased using the number provided on our website and flyers.
Accessibility
Are both venues wheelchair accessible?

Yes, the venue is wheelchair friendly.
Can I bring my own chair to the Chutney Fusion Festival?
No, personal chairs are not permitted. If you require seating, please purchase a Seating Ticket or a Combo Ticket, which includes both a reserved seat and dance floor access
- Event Atmosphere: The event now caters to both seated attendees and dance floor guests, ensuring an immersive experience for all. The layout is designed to maintain a dynamic yet comfortable atmosphere, with clear distinctions between the reserved seating areas and dance floor sections.
- Seating Availability: With the introduction of reserved seating, attendees can choose from VIP Seating, General Access Seating, Golden Circle Dance Floor, or General Dance Floor. Combo ticket holders will have access to both seating and dance floor areas for maximum flexibility. Personal chairs are not permitted to maintain event flow and safety.
Attendees who require seating are encouraged to purchase their seat tickets early to secure their preferred section. We strive to create an inclusive and comfortable environment while ensuring a seamless experience for both seated guests and dance floor attendees.
Food and Beverages
Can attendees of all access types purchase food and drinks at the event?
Yes, attendees of all access levels – General Access, VIP Golden Circle, and VVIP – have the opportunity to purchase food and drinks at the event.
What is the policy on alcohol sales at the Chutney Fusion Festival?
Alcohol will be available for purchase at the event, but we have a strict policy regarding its sale and consumption:
- Strictly for ages 18+, ID may be required.
- Responsible drinking is encouraged to maintain a safe and enjoyable atmosphere.
- Parents/guardians should supervise minors to ensure a family-friendly experience.
Safety and Security
What are the safety and security measures at the event?

The event will have strict security comparable to any nightclub. No firearms or dangerous weapons are allowed. The right of admission is reserved. All attendees will go through a security check including bag checks.
Are there medical services available on site?

Yes, professional medical staff and facilities are available throughout the event. Safety is our primary concern, and we want to ensure immediate assistance is available if needed.
Recommendations
Is the event suitable for very old or very young patrons?

Yes! With reserved seating now available, the event is welcoming to all ages, including young children and older patrons.
While seating ensures comfort, the event remains high-energy with amplified music, crowd engagement, and late-night performances.
Ticketing and Entry
What are the ticket options available for the Chutney Fusion Festival?
We understand that some attendees may have concerns about the ticket prices. Here are the key reasons for the pricing:
- VIP Offering: Premium reserved seating with the best views and an exclusive experience. Attendees enjoy comfortable seating in a prime location. VIP patrons get full access to the General Access Dance Floor and a Meet & Greet with the Artists.
- General Access Offering: Standard reserved seating for a comfortable and relaxed experience. Ideal for those who prefer to enjoy the event seated while still being part of the vibrant atmosphere.
- Golden Circle Dance Floor: Closest to the stage, this premium dance floor section offers the best immersive experience, putting attendees right in the heart of the action. This Dance Floor option is available in both Durban & Johannesburg.
- General Access Dance Floor: A dynamic space for those who love to dance and engage with the music. This area provides free movement and high-energy entertainment throughout the event. This Dance Floor is available in Durban only.
- Combo Ticket (Seating + Dance Floor Access): Enjoy the flexibility of both reserved seating and dance floor access. Available in:
- VIP Seating + Golden Circle Dance Floor
- General Seating + General Dance Floor
- General Seating + Golden Circle Dance Floor
Each ticket type offers a distinct experience, so attendees should choose the option that best fits their preferred way to enjoy the event.
Venue Information
What are the bathroom facilities like at the venue?
The venue provides clean, accessible restrooms with regular maintenance throughout the event. Queues may occur during peak times.
Will there be seating available at the Chutney Fusion Festival?
Yes! This year, the Chutney Fusion Festival features reserved seating options along with dance floor access, ensuring a well-balanced experience for all attendees.
- Seating Options Available: The event now offers VIP Seating and General Access Seating, allowing attendees to enjoy the performances comfortably. Seats must be purchased in advance, as availability is limited.
- Dedicated Dance Floor Sections: For those who want to experience the high-energy atmosphere, there are Golden Circle Dance Floor and General Access Dance Floor ticket options, city dependant.
- Combo Ticket Option: Attendees who want the best of both worlds can purchase a Combo Ticket, which provides access to both a reserved seat and the dance floor.
To secure your preferred seating or dance floor access, we strongly recommend purchasing tickets early.
Event Entry Terms and Safety Notice
Entry at Own Risk
Attendees are reminded that entry to the Chutney Fusion Festival is at their own risk. While we are committed to providing a safe and enjoyable event for everyone, it's important to be aware of and acknowledge the following points:
- Responsibility for Personal Safety: Although we have robust safety measures and security in place, individuals are responsible for their own safety. This includes being aware of your surroundings, managing personal belongings, and avoiding any actions that might put you or others at risk.
- Alcohol Consumption: Alcohol will be available for purchase at the event. We encourage responsible drinking and remind all attendees that they are responsible for their own actions while under the influence. Overindulgence or irresponsible behavior related to alcohol consumption will not be tolerated.
- Parental Responsibility: Parents or guardians attending with minors are especially reminded of their responsibility. The presence of alcohol and the lively nature of a dance party environment require vigilant supervision of children and teenagers. Parents should ensure their minors are safe and not exposed to inappropriate behavior or situations.
- Health Considerations: Guests with health concerns or conditions should consider whether attendance is advisable. The event involves loud music, crowds, and potentially intense lighting effects, which might affect those with sensitivities or medical conditions.
- Waiver of Liability: By attending the event, guests implicitly agree to waive any liability claims against the organizers, venue, artists, and associated parties for personal injury or loss that may occur during the event.
We want to ensure that the Chutney Fusion Festival is a memorable and positive experience for all. Your cooperation and understanding of these terms are greatly appreciated, as they are in place for the safety and enjoyment of every attendee.
Why are the tickets priced as they are for the Chutney Fusion Festival?
Will there be seating available at the Chutney Fusion Festival?
- Seating Options Available: The event now offers VIP Seating and General Access Seating, allowing attendees to enjoy the performances comfortably. Seats must be purchased in advance, as availability is limited.
- Dedicated Dance Floor Sections: For those who want to experience the high-energy atmosphere, there are Golden Circle Dance Floor and General Access Dance Floor ticket options.
- Combo Ticket Option: Attendees who want the best of both worlds can purchase a Combo Ticket, which provides access to both a reserved seat and the dance floor.
- Event Organization & Atmosphere: The event layout has been carefully planned to ensure a smooth flow between seating and dance areas. Seating areas are separate from dance floors to maintain both comfort for seated guests and an energetic experience for dancers.
To secure your preferred seating or dance floor access, we strongly recommend purchasing tickets early.
Will the music volume be safe for all guests?
The music volume will be set to create an immersive dance party experience while being mindful of safety standards to protect your hearing.
Miscellaneous
Can I bring my camera or professional recording equipment?

Personal cameras are allowed, but professional recording equipment requires prior approval from event organizers. This policy protects the privacy and intellectual property rights of the performers and attendees.
How early should I arrive at the venue?
For the Chutney Fusion Festival, the doors will open at the following times for each venue:
- In Johannesburg: Doors open at 4:30 PM, and the show starts at 6 PM. Arrive early for security checks and a smooth entry.
- In Durban: Doors open at 4:30 PM. Early arrival is recommended to avoid the rush before the show begins.
Are there any prohibited items I should be aware of?

Yes, for the safety and enjoyment of all guests, items like large bags, weapons, illegal substances, and professional recording equipment (without prior approval) are prohibited.
Is re-entry allowed if I leave the venue?
Yes, re-entry is permitted with a wristband. Attendees must keep their wristbands intact for re-entry, and all guests must go through security checks again upon returning.
Is smoking allowed at the venue?

Smoking is only allowed in designated areas. Please respect this policy for the comfort and health of all attendees.
Can I bring a backpack or a handbag?

Small bags and handbags are allowed but will be subject to security checks. Large bags or backpacks are discouraged for security reasons and due to space constraints.
Is there a lost and found area?

Yes, there will be a designated lost and found area at the event. If you lose an item, you can check there, and we recommend labeling your belongings with contact information.
FAQs Addressing Age Restrictions and Event Nature
Are both the Johannesburg and Durban events family-friendly?

Yes! Both the Johannesburg and Durban events are family-friendly, welcoming attendees of all ages. While the Johannesburg venue previously had age restrictions, it is now an all-ages event with strict safety measures in place.
FAQs for Older Attendees at The Chutney Fusion Festival
Will there be any quieter areas for older attendees to enjoy the event?
The event features both seating and dance floor sections, creating a balanced environment for all attendees. While the main areas will have loud music to enhance the experience, seating sections provide a more comfortable atmosphere. Attendees who prefer a quieter environment can also step outside the venue for a break from the high-energy setting.
What medical assistance is available at the event, particularly for older guests?

Medical staff and first aid facilities are available on-site for all attendees. We are well-prepared to assist with any medical needs that may arise, ensuring the safety and well-being of our older guests as well as all other attendees.
Is there seating available for older attendees who may need to rest?

Yes! The event now includes reserved seating options for those who prefer to enjoy the performances comfortably. Attendees who require seating should purchase seat tickets early, as availability is limited.
Are there discounts available for senior citizens?

We do not offer special discounts for senior citizens. However, we have priced our tickets to be as inclusive as possible while ensuring a high-quality experience for all attendees.
How accessible are the restrooms and facilities for older attendees?

All facilities, including restrooms, are designed to be easily accessible. Our staff is always ready to assist any attendees who require help accessing these facilities.
What advice do you have for older attendees with sensitivities to loud music?

As the event features loud music, we advise those with sensitivities or hearing aids to consider protective measures such as earplugs. Alternatively, they can take breaks outside the main venue area where the music is less overwhelming.
Can older attendees request special assistance from event staff?

Yes, our event staff are available to assist all attendees, including those who are older. Whether it's help with moving around the venue or any other assistance, our team is committed to making the event enjoyable for everyone.
Family-Friendly FAQs
Are there any family-specific areas at the event?

While the entire event is family-friendly, there are no specific areas designated for families. We encourage families to find spaces within the venue where they feel most comfortable to enjoy the event together.
Is there an age limit for children attending the event?
There are no age limits; however, we advise parents to consider whether the event's lively and loud nature is suitable for very young children.
What safety measures are in place for families and children?

Safety is a priority at our event. We have security personnel and event staff on-site to assist with any concerns. We also advise parents to keep their children close and to establish a meeting point in case of separation.
Are strollers allowed at the venue?

Strollers are allowed, but please be mindful of the crowd and space limitations. We recommend using compact strollers for ease of movement and storage.