Privacy Policy
Welcome to the Fusion Life Chutney Festival website (“Website”). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our Website. By accessing and using this Website, you consent to the practices described in this policy.
We may collect personal details such as your name, email address, and contact number when you engage with our forms or ticketing services.
Your information is used strictly to process ticket requests, provide customer support, and enhance the services we offer.
Fusion Life does not sell your personal information.
To ensure your safety, we use encrypted and secure servers to protect your data. Cookies are employed for essential site functions and analytical purposes.
Information We Collect
Personal Information: This includes your name, email address, phone number, and any other details you provide when signing up for newsletters, contacting us, or engaging with our Website.
Non-Personal Information: We may collect technical information such as IP address, browser type, device details, and usage data through cookies and similar technologies.
How We Use Your Information
Provide and improve our Website services. Communicate with you regarding festival updates, promotions, and relevant content. Respond to inquiries and customer service requests. Monitor and analyze Website performance and trends.
Tickets are sold through TicketPro
Ticket Sales via TicketPro Tickets for the Chutney Fusion Festival are sold through a third-party platform, TicketPro. When purchasing tickets, you will be redirected to TicketPro's website, which operates under its own privacy policy. We do not collect or store any payment details related to ticket purchases. We recommend reviewing TicketPro’s privacy policy for more details on how they handle your information.
Merchandise Sales on shop.fusionlife.co.za
Festival merchandise is available for purchase through our dedicated online store at [shop.fusionlife.co.za]. This store operates separately from our main Website and has its own privacy and data handling policies. We encourage you to review the privacy policy on shop.fusionlife.co.za before making any purchases.
Sharing and Disclosure of Information
We do not sell, rent, or share your personal information with third parties except in the following cases:
- When required by law or legal process.
- To enforce our Website policies or protect our rights and safety.
- With service providers who assist in operating our Website, subject to confidentiality agreements.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal data, such as access, correction, deletion, or restriction of processing. If you wish to exercise these rights, please contact us at info@fusionlife.co.za
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page with an updated effective date.
Contact Information
For any questions or concerns regarding this Privacy Policy, please contact us at: info@fusionlife.co.za
Privacy Police Effective Date
01 December 2024
At Fusion Life, we want to ensure that our venue is completely safe, and we’re constantly enhancing and improving our security!
Our dedicated security team is always ready to assist, just like any other staff members working at our event!
Get ready for an unforgettable experience at the Fusion Life Chutney Festival! Enjoy an exciting blend of music, culture, and delicious flavors.
Secure your tickets now and shop for exclusive festival merchandise at shop.fusionlife.co.za – don’t miss out on the fun.